Frequently Asked Questions

The answers to many questions you may have about North American Tool and its products can often be found in the answers below.

Who should I contact for technical assistance?

North American Tool has Thread Tool Engineers/Tool Designers on staff to offer immediate assistance on any tapping application you may have. Feel free to contact our customer service department (800.872.8277 or 815.389.2300) when the need arises.

Does NATool manufacture thread forming taps?

North American Tool’s Tru-Flo® thread forming taps have been an industry standard for years, and are available in a range of popular inch and metric sizes. For more information visit our product literature page.

Besides special taps, what other products does NATool offer?

Besides special taps, North American Tool provides the metalworking industry with:

Special Threading Dies and Adapters
Thread Plug and Ring Gages
Cylindrical Plug and Ring Gages
Solid Carbide Taps
Solid Carbide Insert Thread Chasers
Carb-I-Sert® Carbide Insert Taps
Solid Carbide Thread Mills, with programming support
Coolant Fed Taps
Conduit Thread ‘PG’ Series Taps
Smart Cut® Tapping Fluid
“Smart Clean” Industrial Cleaner/Degreaser
“Smart Clean/A” Aqueous Parts Washer fluid
“Smart Pro” Rust Preventative
Blueprint Special Taps (made to customer specs.)
Metric Taps
DIN-dimensioned Standard Taps
Cost Cutter® Combination Drill and Tap
Stock TiN-Coated (Titanium Nitride) Taps
Tru-Flo® Thread Forming Taps
Pipe Taps
Interrupted Thread Taps
Acme/Trapezoidal/Buttress Taps
Tandem Style Acme Taps
Oversize Taps
Screw Thread Insert (STI) Taps
Extension and Pulley Taps
Tap Extensions-for ANSI Standard Taps, for Coolant-Through ANSI Standard Taps, and for DIN (Metric) Standard Taps
Vast selection of styles and types of taps

Does NATool accept credit card payments? And if so, which cards?

Yes, North American Tool accepts American Express, MasterCard and VISA.

Does NATool manufacture thread mills?

Yes, the company offers helical flute, solid carbide thread mills in popular inch and metric sizes. For technical/applications support, contact Customer Service.

Do you sell drills?

Yes. Drills are available through our subsidiary company, Bitner Tooling Technologies, Inc.. They offer various types of drills including subland drills, step drills, coolant-fed drills, and other specially designed drilling tools. North American Tool offers Cost Cutter® combination drill and tap tools in popular decimal-inch and metric sizes. Literature on these products can be viewed, downloaded or sent to you. For more information view our product literature page

How will NATool ship my order?

We will ship your order per YOUR shipping instructions. We use major carriers who are the most trusted in the business.

Have a question we didn’t cover?

If you have any questions that we didn't cover please submit them through our Contact Form

Do you have a directory of Customer Service Associates, or a company directory?

Yes, please visit the "Our Staff" Section of our Web site.

How will NATool ship my international order?

We will ship international orders per customer instructions.

Is North American Tool Corporation ISO certified? Does North American Tool have a quality management system in place?

North American Tool Corporation is registered and conforms to the Management System Standard ISO 9001:2008. Click here to view our certificate.

How do I get to NATool’s facility in South Beloit?

From I-90/I-39, take Hwy. 75 West (South Beloit Exit). Follow 75-West through South Beloit (Gardner St.) to Hwy. 2/Hwy. 75 (Blackhawk Blvd.) and turn left. Travel 2 blocks on Blackhawk Blvd. and turn right on Elmwood Ave. to North American Tool Corporation.

Link to Google Maps

Does NATool offer tapping/cutting fluid?

Yes. We offer an excellent product called “Smart Cut”® which is available in 16 oz., 1 gal., 5 gal., and 55 gal. containers. Smart Cut® is an environmentally smart tapping and drilling fluid that will significantly extend tool life, while providing a superior finished cut. For additional details, contact the Customer Service Department at (800.872.8277 or 815.389.2300) or you can view or download a product flyer on Smart Cut in our Product Literature section of this website. For more information visit our product literature page.

Are tool coatings available for extended tool life?

Yes, a variety of coatings are available. Contact our Customer Service Dept. for price and delivery details. Click here to view our Surface Treatment Technical Data sheet.

Does NATool have a trial tools program?

Yes. Details can be found in the General Information link of the Our Products section on this website.

Can I order or download catalogs/literature from your website?

Yes, literature can be viewed online, downloaded as PDF files or literature can be sent to you upon request. For more information visit our product literature page.

Besides H.S.S., in what materials are taps available?

Our taps can be specified in high speed steel (HSS), solid carbide (limited sizes), ‘Carb-I-Sert’® carbide insert (limited sizes) and ‘HSSE’ which is a premium steel with particle metallurgy composition. Contact our Customer Service Dept. if desired material is not listed.

Does NATool sell tools to end-users?

Yes, we will accept orders from end users when they agree to send confirming orders to a recognized NATool distributor of their choice.

Do you sell carbide taps?

Yes. As mentioned above, North American Tool offers high performance solid carbide taps (size range: #0-80 through ½”-20; Metric: M3 X .5 through M12 X 1.75); and Carb-I-Sert® carbide inserts in a H.S.S. body, (3/8”-18 through 1-1/2”-8; Metric: M14, M16, M22 and M25). You can view or download a product flyer on carbide and carbide-insert taps in our Product Literature section of this website. For more information visit our product literature page.

Does NATool sell internationally?

Yes. North American Tool currently does business in 54 countries.

Can NATool design and manufacture taps from bar stock to my specifications?

Yes. We ‘specialize in specials’, and have tool designers on hand to offer design expertise or work from your blueprint specifications. We’ll design and manufacture top quality special taps that meet your exact requirements in as few as 7-10 days, depending on the specialty of design and quantity ordered.

Does NATool have a minimum order policy?

North American Tool’s minimum net charge per order is $25.00.

Do you offer metric dimensioned taps?

North American Tool offers an entire line of metric taps, dies and gages. For more information visit our product literature page.

What are NATool’s business hours?

Office hours are 7:00 a.m. through 6:00 p.m. CST, Monday through Friday.

What is NATool’s returns policy?

We guarantee all of our products to be of the utmost quality, manufactured in an ISO 9001:2008 registered facility with standard industry tolerances and dimensions, and consistent with customer-specified design specifications. Should the need arise to return any cutting tools, please contact our customer service department (800.872.8277 or 815.389.2300) for authorization. A restocking charge may apply.

Can I purchase thread gages or ring gages from NATool?

Yes, thread plug and ring gages, as well as cylindrical plug and ring gages are available in a variety of sizes, types and styles. For more information visit our product literature page.

Do you sell standard taps?

Yes. North American Tool sells standard taps. Our core business is popular special taps and special taps from bar stock, but we would be happy to quote standard taps per your specifications.