Do you ever wonder what's involved when you order a Special tap? What determines whether you are quoted 24-hours to manufacture, or 3 weeks?
Every company has developed processes for successful completion of the sale of goods or services. At North American Tool, our focus on quick delivery of special tools, in relatively small quantities, requires those processes to be efficient to the max. Customers today expect a quality product sold at a fair market price, delivered to them yesterday! The demands are the same no matter your place in the chain.
A significant percentage of orders can be satisfied by our inventory of “Popular Specials”. Those are non-industry standard tools that have shown a history of regular use by a wide range of customers. These products have EDP numbers, and are listed by size in our catalog, both printed and interactive on-line from our website. Depending on quantity ordered and available stock, those items are able to ship Same-Day.